Warranty

ToSee Security Limited Warranty

ToSee Security warrants that the Goods are free from defects in materials and workmanship. Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. Our limited warranty is for a period of 2 years, effective from the date of purchase of the Goods.

If the Purchaser makes a valid warranty claim, ToSee Security will, at its option, either repair the Goods, supply replacement Goods, or reimburse the Purchaser for the price. ToSee Security shall not be liable for defects arising from fair wear and tear or misuse of the Goods. The Purchaser is liable for the transport or other cost of sending warranty claim Goods to ToSee Security, and for collection of repaired or replacement Goods.

ToSee Security does not exclude or limit the application of any provision of any applicable statute, legislation or other regulation (including the Competition and Consumer Act 2010) where to do so would contravene that statute, legislation or regulation or cause any part of these terms and conditions to be void and nothing in these terms and conditions is to be interpreted as doing so.
Subject always to clause 16.4, ToSee Security excludes all statutory or implied conditions and warranties to the maximum extent permitted by law, except any implied term, condition, guarantee or warranty the exclusion of which would contravene any statute or cause this clause to be void (‘Non-excludable Condition’).

To the fullest extent permitted by law, ToSee Security liability to the Purchaser for breach of any non-excludable Condition which is applicable is limited to, at the option of ToSee Security. If the breach relates to Goods:

  • the replacement of the goods or the supply of equivalent goods, the repair of the goods;
  • the payment of the cost of replacing the goods or acquiring equivalent goods; or
  • the payment of the cost of having the goods repaired.

To the maximum extent permitted by law, ToSee Security excludes its liability (including, but not limited to, liability in tort, contract and for breach of statute) to the Purchaser or any other person for:

  • any loss or damage consequential or otherwise for any special, incidental, indirect or consequential damages or injury including, but not limited to, any loss of profits, contracts, or revenue arising out of or in connection with the provision of the Goods and whether as a result of any breach, default, negligence or otherwise by ToSee Security suffered or incurred by the Purchaser or any other person in relation to the Goods; and
  • in particular, but without limiting clause 16.7(a), any loss or damage consequential or otherwise suffered or incurred by the Purchaser or any other person caused by or resulting directly from any failure, defect or deficiency of any kind of or in the Goods.

ToSee Security 60 Day Money Back Guarantee

 

If you are unsatisfied with the ToSee product simply email the reason why, if we are unable to provide a suitable solution sent back in original packaging for a full refund.

Warranty Claim

To submit a warranty claim, please use the provided form or email us as info@toseesecuritycom.au

Warranty Form

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Get In Touch

Western Australia
info@toseesecurity.com.au
0448 222 188

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